FAQS

In which countries is Catwalk available?

Catwalk is available only in India.

Where can I find authentic Catwalk products?

Authentic Catwalk products are available at our Catwalk retail stores and partner websites. To locate a Catwalk store near you, click here.

You can also order your latest pair of Catwalk shoes through our online partners such as Myntra, Jabong, Amazon, TataCliq, ShopClues, ShoppersStop, Flipkart, Snapdeal, etc.

What size should I choose?

We follow UK size. Please refer to our size chart here.

What are the benefits of signing up with Catwalk ?

By signing up with Catwalk, you will receive information about our upcoming offers, discounts, contests and latest collections.

How do I care for and store my Catwalk products?

Catwalk products are not suitable for monsoons/rain wear unless specifically mentioned. Keep your Catwalk shoes in boxes or in dust bags. Store in cool, dry and clean place that is not prone to excessive temperature fluctuations.

How can I make a return?

Shoes bought from Catwalk stores may be returned at the respective store that they have been purchased from along with the original bill within a period of ten days from the date of purchase. The exchanging items must be unworn and in original box with all tags, labels, and inserts.

Shoes purchased through our online partners may be returned as per the partner`s return policy.

What is the warranty policy?

Our warranty period spans 180 days from the date of purchase. Submission of bill is mandatory to avail the warranty. Warranty is not applicable on merchandise purchased on sale.

What is no warranty, no guarantee?

Our shoes that come with no warranty, no guarantee tags do not offer any guarantee on work on the shoes including but not limited to zari work, embellishments, sequins, crystals, stones, ornaments, etc.

Do you offer a repair service?

Repair services are offered only if the product has a manufacturing defect and not in the case of wear and tear.

Products purchased during sales shall not be eligible for repairs.

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